Returns and Exchanges

Customers can return their orders, entirely or partially, within 14 days from the delivery date. Items can be returned both for a size exchange or for a refund.

Items must be returned in their original conditions, with all labels attached.

IMPORTANT: returned items must not have been worn, washed or altered. The shoes’ soles must be clean and must not show any signs of use.
For hygiene reasons, underwear and socks cannot be returned.

The Security Tag must still be intact and attached to returned items.

We reserve the right to refuse items that are returned late or not in the conditions in which they were shipped.

If your package is damaged please notify us immediately, with supporting images.

Click here to download the return form.

Find out all the details on how to make a return in our Customer Service section.